How to Invite Users

Modified on Thu, 19 Oct, 2023 at 4:31 PM

Inviting Users

Each Kinship user needs to be registered.

If neither SSO nor self-sign up is enabled, you will need to invite each user to join.

Users who join Kinship can either be invited by an Admin or join through self sign up if the Team Signup Mode has been allowed in the Team Settings.


If your organisation is using SSO there is no need to invite users as they will automatically be registered through Active Directory.


You can invite users by clicking on your profile icon in the top right corner of every page by...

1. Either directly selecting Invite people



Profile Dropdown



2. Or selecting Manage team members and then choosing Invite new member…


invite new member




Either case will bring up a dialog where you can enter a list of emails for people to be invited. After you press Invite, a notice will appear at the top of the page confirming that the invitations have been sent or displaying any issues that were found.

dialog for emails

  • On your Manage team members page, click on the blue ellipsis button to select Show invitations and you will land on your Browse invitations page where you will be able to see a list of all open invitations.
  • An invitation is valid for 24 hours. If the user does not activate their account in that time you will need to send them a new invitation.
  • From the Browse invitations page you can resend an invitation or revoke one that has already been sent out. Hover your mouse over the user’s row to see the options displayed or click on the blue ellipsis button on the right of the row.


    Resend invite


    You can also resend invitations to multiple users

    1. Click the Select button on the right 
    2. Select the rows for the users that you would like to resend the invitations and then select Resend invitations.


      Resend invite

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